FREQUENTLY ASKED QUESTIONS (FAQs)
MelanomaMobil Clinic 10 Harley Street London W1G 9PF
If you request them we will send you the images on a CD, the admin fee is £15. Please note these images can only be used in a comparative screening using the MelanomaMobil system. You can order your pictures from your personal online account. Log in here.
WHAT SHOULD I DO IF AFTER A SCREENING I REMEMBER A HIDDEN MOLE THAT I FORGOT TO SHOW TO THE SCREENING DOCTOR?
In this case you would need to make an appointment for an intermittent screening which is where we examine a maximum of three moles and their surrounding areas. The examination of hidden areas (ie. genitalia) is not a primary part of the full body screening process. However our screening doctor/nurse will ask you whether you have any moles in this area. If yes, our doctor/nurse will examine these moles as well.
If, after leaving the clinic, you remember any hidden moles which were not examined, it is not technically possible at this stage for us to attach individual images of a mole which has been missed to your previous screening data. In this case you would need to make an appointment for an intermittent screening. This is why it is very important to inform the screening doctor/nurse of any hidden moles while you are at our clinic.
The results will be available for download in your personal online account within 10 working days after the examination. You will be notified by email when available. Log in here.
When you come for the second (follow-up) examination we can compare the images of all your moles with their current state. This is the only way to detect a melanoma early because we can identify even the smallest signs of growth. Early diagnosis is the only chance of being completely cured.
Absolutely not. Changing moles can be the sign of melanoma, so if you notice any changes please book a mole check by call 020 7111 0874 immediately so we can check that your mole is not a malignant tumour.