10 Harley Street, London W1G 9PF
Near Oxford Circus Underground Station

Terms and Conditions

These terms and conditions form the basis on which you can visit our website or clinics. Please read them carefully as they contain important information.

This site is owned and operated by UK Derma Limited (incorporated in England, Company Registration Number: 07227858).

All rights, including copyright, in this website are owned by or licensed to UK Derma Limited.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission.

You may not modify anything on this website, or distribute or repost anything from this website for purpose other than your own personal, non-commercial use.

BOOKING AN APPOINTMENT WITH US

You can book your appointment by clicking on the ‘Book an appointment’ option, calling us at 020 3778 0236 or emailing us to info@melanomamobil.co.uk and paying a £30 booking fee (Booking Fee).

By confirming the acceptance of your Booking Fee you can proceed with booking an appointment with us.

We will confirm via email the acceptance of your booking.

The Booking Fee paid at your booking belongs to one (your current) account and it is held on that account. It is not transferable to any other accounts.

Your Booking Fee might be subject to deductions pursuant to our cancellation policy as set out below.

CANCELLATION POLICY

We operate a strict cancellation policy of 48 hours’ notice, (i.e. Monday morning appointments cannot be cancelled by email on the Sunday). Cancellations may be made by phone 020 3778 0236 or email info@melanomamobil.co.uk.

If you cancel your appointment more than 48 hours before your booked appointment and you do not wish to re-book a new appointment with us, a £5 admin charge will be deducted from your Booking Fee. The outstanding £25 will be refunded to your account within 5 working days.

If you decide to cancel your appointment less than 48 hours before your booked appointment, you will be charged with a £30 cancellation fee, meaning that your Booking Fee will be lost.

CHANGES TO APPOINTMENTS

You can change your appointment anytime more than 48 hours before your booked appointment by calling us at 020 3778 0236 or emailing us to info@melanomamobil.co.uk

No additional Booking Fee or admin fee will be charged for re-booking your appointment if you change your appointment more than 48 hours before your booked appointment.

Your appointment cannot be changed within the 48 hours cancellation period. In this case, please use the ‘Book an appointment’ option for booking a new appointment.

SECURING YOUR DATA

UK Derma Limited has taken and will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

UK Derma Limited will store all personal data you provide on its secure servers.

When electronic payment is completed via a secure website or per PayPal, credit card numbers are encrypted. They are not held in clear text on any web site.

USE OF PERSONAL DATA

We may collect and use your personal data to provide you with our services, to bill you for our services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect personal data from you.

We will not sell, share, or otherwise distribute your personal data to third parties.

CROSS-BORDER DATA TRANSFERS

Information that UK Derma Limited collects may be stored and processed in and transferred between any of the countries in which UK Derma Limited or its affiliates operate to enable the use of the information in accordance with our privacy policy.

You agree to such cross-border transfers of personal information.

OTHER WEBSITES

This website contains links to other websites.

UK Derma Limited is not responsible for the privacy policies or practices of any third party.

CONTACTING US

If you have questions, comments or issues about the privacy policy or the treatment of your personal information, please contact us through our ‘Contact’ page or email us to info@melanomamobil.co.uk.

PARTIAL INVALIDITY

If any provision of these terms and conditions are invalid, void or unenforceable, the remaining provisions shall be nevertheless continue in full force and effect without being impaired or invalidated in any way.

CHANGES

UK Derma Limited shall reserve the right to change these terms and conditions from time to time and you should look through them occasionally to ensure that you are familiar with any changes.

GOVERNING LAW AND JURISDICTION

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@melanomamobil.co.uk.

Thank you for your cooperation.