The Hogarth Medispa Airdale Ave,
Chiswick, W4 2NW
phoneCall to book an appointment: 0208 129 3066

Terms and Conditions

These terms and conditions form the basis on which you can visit our website or clinics. Please read them carefully as they contain important information.

This site is owned and operated by Dermatic Ltd (incorporated in England, Company Registration Number: 08475464).

All rights, including copyright, in this website are owned by or licensed to Dermatic Ltd.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission.

You may not modify anything on this website, or distribute or repost anything from this website for purpose other than your own personal, non-commercial use.


You can book your appointment by clicking on the ‘Book an appointment’ option, calling us at 020 7111 0874.

We will confirm via email the acceptance of your booking.


We operate a strict cancellation policy of 24 hours’ notice, (i.e. Monday morning appointments cannot be cancelled by email on Sunday). Cancellations may be made by phone 020 7111 0874 or email

If you decide to cancel your appointment less than 24 hours before your booked appointment, you will be charged with a £50 late-cancellation fee.


You can change your appointment anytime more than 24 hours before your booked appointment by calling us at 020 7111 0874 or emailing us to

No additional Booking Fee or admin fee will be charged for re-booking your appointment if you change your appointment more than 24 hours before your booked appointment.

Your appointment cannot be changed within the 24 hours cancellation period. In this case, please use the ‘Book an appointment’ option for booking a new appointment.


Dermatic Ltd has taken and will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Dermatic Ltd will store all personal data you provide on its secure servers.

When electronic payment is completed via a secure website or per PayPal, credit card numbers are encrypted. They are not held in clear text on any web site.


We may collect and use your personal data to provide you with our services, to bill you for our services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect personal data from you.

We will not sell, share, or otherwise distribute your personal data to third parties.


Information that Dermatic Ltd collects may be stored and processed in and transferred between any of the countries in which Dermatic Ltd or its affiliates operate to enable the use of the information in accordance with our privacy policy.

You agree to such cross-border transfers of personal information.


This website contains links to other websites.

Dermatic Ltd is not responsible for the privacy policies or practices of any third party.


If you have questions, comments or issues about the privacy policy or the treatment of your personal information, please contact us through our ‘Contact’ page or email us to


If any provision of these terms and conditions are invalid, void or unenforceable, the remaining provisions shall be nevertheless continue in full force and effect without being impaired or invalidated in any way.


Dermatic Ltd shall reserve the right to change these terms and conditions from time to time and you should look through them occasionally to ensure that you are familiar with any changes.


This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at

Thank you for your cooperation.